8 September 2026

A practical two-day programme for teams responsible for AI, process transformation and operational excellence.

As organisations move AI from experimentation into production, a new challenge is becoming increasingly important:

Most business processes were never designed for AI.

Simply inserting AI into an existing process can create unnecessary model calls, excessive context and token consumption, duplicated reasoning, poorly designed human intervention and operating costs that become difficult to predict or control.

The answer is not necessarily more AI.

It is better process engineering.

The Husto AI Process Engineering Practitioner Workshop is a two-day, case-based programme designed to help participants re-engineer business processes around where AI genuinely adds value.The programme is built around five disciplines:

• Simplify the Process — eliminate unnecessary steps and use deterministic processing wherever possible.
• Minimise AI Workload — give AI only the information and context it needs.
• Right-size Intelligence — match the model and capability to the complexity of the task.
• Control AI Execution — engineer confidence gates, escalation, human intervention and reasoning limits.
• Engineer the Economics — optimise total process cost, not simply token cost.

What participants will learn

Participants will learn how to distinguish deterministic from probabilistic activities, identify where AI genuinely requires judgement or interpretation, design exception-based AI processes, minimise unnecessary context and repeated reasoning, structure information for reuse, control agentic workflows, design effective human hand-offs, and measure the economics of AI at process level.

A practical workshop — not a classroom AI course

Participants work through a realistic business case involving an insurance organisation processing tens of thousands of claims each month.

The organisation has already introduced an agentic AI solution.

The technology works.

The economics do not.

Teams are challenged to redesign the process to improve turnaround time, control AI consumption, reduce human effort and ultimately optimise cost per successfully completed transaction.

The objective is not to optimise the AI solution.

The objective is to redesign the process.

Who should attend?

The workshop is designed for professionals responsible for:

Process Excellence | Operational Excellence | AI | Transformation | Innovation | Automation | Shared Services | Digital Operations

It is particularly relevant for organisations with high-volume, document-intensive or judgement-intensive processes in sectors such as banking, insurance, telecommunications, shared services, logistics and other complex operating environments.

Workshop format

Duration: 2 days
Format: Facilitated, case-based and highly interactive
Delivery: In-house corporate workshop or selected open programmes in the Philippines

For corporate programmes, the workshop can also be adapted so that participants apply the Husto methodology to one of their organisation’s own priority processes.

Closing Call to Action

Is your organisation adding AI to existing processes — or engineering processes for AI?

Contact Husto Solutions to discuss an in-house workshop.

Failed AI pilots do not only cost money. As published by Andrew Baker, Capitec CIO, “Every AI initiative that gets announced, piloted, and quietly shelved makes the next one harder to fund, harder to staff, and harder to get through governance. You are spending credibility you will eventually need.”

In enterprises that are short of all the necessary skill sets to build AI solutions themselves, the options are either to support vendor backed end solutions or invest in a low code platform that helps the organisation to build and scale fast without the need to employ all the necessary skills. Lyzr.ai provides the infrastructure that enterprises need to deploy, govern and run AI agents securely inside their product environment. The platform is used to redesign complex, high-stakes workflows – turning fragmented processes into live, AI-driven systems that operate securely at scale.

Even more important is that blueprint agents are already available and can be used to get out of the starting blocks fast. Just to name a few in the financial services industry are AI Agents that support on-boarding, KYC processing, loan originations, fraud management, regulatory reporting, claims management and policy underwriting.

Our call to action is for enterprises that want to embark on the agentic AI journey, is to explore an agentic AI platform as an option to design, build, deploy and run agents securely. Much said in one sentence, but that is what is required. AI is not a silver bullet. Bad deployments will expose the business and can harm customer sentiment.

Husto and Parayiba Forms Partnership to Deliver Consulting and Software Solutions in the East Africa Market.

Parayiba is an expert financial consultancy, technology solutions, and capacity
building for microfinance institutions, digital lenders, and BNPL
platforms across Africa.

They provide funding solutions, technology solutions, and capacity building services. Husto and Parayiba will specifically collaborate in the domains of technology and capacity building solutions. These are inclusive of AI Strategy Development, Skills Development and Software Solutions, either packaged solutions or custom developed.

The Parayiba team consists of a small team of very experienced advisors, Raphael Opiyo, Lee Munyua and Johnson Nderi. A team with more than 60 years’ experience collectively.

Our partnership is in line with our vision to provide the market with fit for purpose solutions, designed and delivered by experienced people.

Follow Parayiba at https://parayiba.co.ke

As of 20 January 2026, our offerings are available in the Philippines. Expanding Husto into the Philippines is a high-conviction growth move because the country is hitting an inflection point in digital adoption—especially in financial services—while also offering one of Southeast Asia’s deepest English-speaking tech and BPM talent pools. The Philippine digital economy is already a meaningful share of GDP, digital payments have surpassed national targets, and government and industry are actively pushing AI capability-building—creating immediate demand for AI strategy, delivery, governance, and transformation programs. Husto Solutions can enter with a differentiated position (business-led AI + execution), win in priority verticals (banking/fintech, supply chain/logistics, shared services), and build a scalable delivery hub for both local and regional clients.

In addition to the advisory services Husto is also providing a hosted software solutions being Managed Cyber Security, Staff Scheduling and remote communication, and chat-based business intelligence.